The entire customer and revenue lifecycle, in one platform.
An enterprise CIS and CRM platform – from first connection through metering, billing, payments, and care – implemented and customised for your operations.
From first connection to final payment.
Customer management & CRM
Records, connections, work orders, a service centre, and a self-service portal.
Billing & revenue
Automated invoicing, multi-channel payments, debt recovery, energy balancing, and loss analysis.
Revenue protection
Built-in fraud and theft detection with legal case tracking.
Field & workforce
Web and mobile workforce management across every regional office.
Insight & governance
MIS dashboards, integrated document management, and end-to-end auditability.
Integration
Banks, payment channels, GIS, ERP, asset management, and metering (AMR, MDMS, prepaid).
Implemented for a large-scale distribution utility – a single centralised system serving 1.5M+ customers and 4,000+ users across headquarters and dozens of regional offices, with fully digital workflows, end-to-end auditability, and built-in revenue protection.
Ready to bring billing and customer care together?
Talk to us about a unified Billing & CRM platform configured for your operations.